CMS-Solutions
In designing and implementing a MySource Matrix CMS solution for you, Squiz will also equip your people to quickly become productive users of their new system.
To minimise project risk and guarantee overall system performance and quality, we deploy our standardised implementation methodologies proven in real-world deployments of MySource Matrix – from ultra-secure Government engagements to cutting edge ‘Web 2.0’ projects
In delivering a MySource Matrix CMS solution for you, Squiz divides your project into three phases, summarised below.
Analysis
The analysis phase of your project is all about thoroughly understanding your objectives, planning your CMS and website/s, and how we will implement these.
Squiz can help you in the analysis phase of your project, from determining your business requirements, to information architecture design, user analysis and usability testing.
You may decide that you would like to undertake the Analysis Phase in-house or contract out to a third party. Squiz is happy to work with you in this way, and will analyse any provided input documents such as an Information Architecture or Functional Specification to ensure that they provide the right level of detail.
More about Squiz Analysis services.
Implementation
Squiz specialises in providing the services necessary to implement your website in MySource Matrix from start to finish, including build planning, project management, design creative, design implementation, functional implementation, content migration, documentation, platform build, QA testing, go live support and training.
More about Squiz CMS Implementation services.
Support
Once your new CMS system is live, Squiz can provide all the ongoing support you want, and will tailor a support package for you. This can range from basic 'as required' Help Desk support, to an enterprise support package with formal Service Level Agreement.
Squiz support services include:
- NZ Help Desk for business hours support
- Service Level Agreements providing a software warranty, and optionally application maintenance and upgrades, uptime guarantees, 24x7 emergency support, a single point of contact, priority help desk access with response time guarantees
- 24x7 Help Desk.
